All Features

AI Chatbot Features Built for Indian Businesses

17 modules. No patchwork of separate tools. Every feature your chatbot needs — from the first visitor hello to a closed deal — in a single dashboard.

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Engage

Engage Every Visitor in Real Time

Everything that happens in the chat window — from AI responses to human handoffs.

AI Chat

  • GPT-4 / Claude / Gemini powered responses
  • Multi-turn context memory per visitor
  • Fallback to human agent on demand

RAG Knowledge Base

  • Upload PDFs, DOCX, and plain text files
  • Crawl your website URLs automatically
  • Vector search answers from your own content

Proactive Messages

  • Trigger greeting messages after X seconds
  • Page-specific triggers (e.g. pricing page)
  • Exit-intent popups to recover abandoning visitors

Human Handoff

  • Route complex queries to a live agent
  • Agent queue with priority flags
  • Visitor receives estimated wait time
Capture & Manage

Turn Every Visitor Into a Named, Qualified Lead

Tools that collect names, phone numbers, and intent — automatically, even at 2am.

Lead capture dashboard showing visitor names and contact details collected by AI chatbot

Lead Capture

  • Custom form fields (name, phone, email)
  • GDPR-ready consent checkbox
  • Export leads as CSV or push to CRM

Mini CRM

  • Contact profiles built from every chat
  • Deal pipeline with stages and values
  • Activity timeline: chats, calls, notes

Appointment Booking

  • Chatbot collects date/time from visitor
  • Team availability rules and buffer times
  • Email + SMS confirmation to both parties

Support Tickets

  • Auto-convert unresolved chats to tickets
  • Priority levels: low, medium, high, urgent
  • Agent assignment and internal notes
Automate

Fill Your Calendar Without Back-and-Forth

See Every Conversation, Conversion, and Drop-Off — then automate what happens next.

Analytics dashboard showing chat volume, lead conversion funnel, and CSAT scores

Automation Workflows

  • Visual drag-and-drop workflow builder
  • Triggers: new lead, ticket, appointment, message
  • Actions: send email, update CRM, webhook, delay

Drip Campaigns

  • Sequence emails triggered by chat events
  • Delay rules: hours, days, or conditions
  • Unsubscribe link auto-injected (compliant)

Intent Zones

  • Define intents: pricing, support, sales, demo
  • AI classifies every incoming message
  • Route to different flows based on intent

Integrations

  • Webhook to any external system
  • Zapier / Make / n8n compatible
  • Google Sheets, Slack, and email connectors
Content & Training

Train Your Chatbot on YOUR Content — Not Generic AI

Upload your docs, crawl your site, and let the AI answer from your own knowledge.

Knowledge base training interface showing PDF and URL upload for AI chatbot

Agent Training

  • Custom system prompt to set AI personality
  • Train from past conversations
  • Test responses before going live

Analytics

  • Chat volume, resolution rate, CSAT scores
  • Lead conversion funnel per widget
  • Daily/weekly reports via email

CMS / Blog

  • Publish help articles direct from dashboard
  • SEO meta fields and canonical URLs
  • Auto-link KB articles inside chat responses

WordPress Plugin

  • One-click install, no code required
  • Widget auto-injects on every page
  • Settings panel inside WordPress admin

Team Management

  • Invite agents with role-based permissions
  • See who is online and handling chats
  • Audit log of all team actions

Why Indian businesses choose AIChatBot over international tools

One platform replaces what you'd otherwise pay for separately — at a fraction of the USD cost.

Feature AIChatBot
from ₹1,499/mo
Intercom
~₹12,000/mo
Tidio
~₹6,000/mo
AI Chat (RAG)
INR billing
UPI payment
CRM built-in
Appointment booking
Automation workflows
Support tickets
WhatsApp (coming soon)
GST invoice
WordPress plugin

Start your free 14-day trial today

No credit card. No setup fee. Full feature access on every plan. Your chatbot live in under 5 minutes.

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